Service Terms
By using our website or booking our waste removal services, you agree to the following terms and conditions. These terms are designed to ensure a clear understanding between our business and our customers when using our services.
All services are subject to availability and confirmation. While we aim to provide reliable scheduling, collection times may vary due to traffic, weather conditions, or operational requirements.
Customers must ensure that waste is accessible and safe for collection. Any hazardous, prohibited, or restricted materials must not be included in the waste unless previously agreed.
Clear access to the property or collection area must be provided to allow our team to safely carry out the collection service.
Certain waste types may not be accepted due to environmental or legal regulations. These may include hazardous materials, chemicals, asbestos, or other restricted items.
If you are unsure whether a specific item can be collected, please contact us before booking the service.
Service pricing may vary depending on the waste type, volume, location, and service requirements. Final pricing will be confirmed before collection whenever possible.
Payments must be made according to the agreed service terms at the time of booking or completion of the service.
If you need to cancel or reschedule a booking, please contact us as soon as possible. Cancellation policies may apply depending on the service booked and the notice provided.
We take reasonable care when providing our services. However, we are not responsible for delays or service interruptions caused by circumstances beyond our control.
All content on this website is provided for general information purposes only. We reserve the right to update, modify, or remove website content without prior notice.
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From single items to full property clearances, Shepherds Waste Management makes rubbish removal simple. Tell us what you need removed and we’ll arrange a fast, convenient collection at a time that suits you.
